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Enhance health service accessibility in Haiti

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Frequently asked questions

  • FAQ

Q&A

  • 1) What does this card entitle me to?
  • 2) How long is the card valid for?
  • 3) What do I need to buy the card?
  • 4) What is not covered by the BUS Card
  • 5) Where should I go and how can I access the services?
  • 6) Can I go to any doctor?
  • 7) Can several people use the same card?
  • 8) Is there a family plan available?
  • 9) Is it necessary to do a health check to acquire the BUS card?
  • 10) What happens if the card is lost?
  • 11) Do you have gynecologists, internists, pediatricians, orthopedists, urologists, dermatologists, ophthalmologists, urologists, or other medical specialists?
  • 12) What is a generic drug or medicine?
  • 13) Do I have access to any medication and any examination?
  • 14) What are the clinic hours?
  • 15) What does the insured benefit from in the event of an emergency, hospitalization, surgery or the need for imaging services?
  • 16) Are pregnancy follow-ups covered?
  • 17) Can I acquire a BUS membership card if I am already sick?
  • 18) Does the service cover the province?
  • 19) How do I renew my membership card?
  • 20) What to do in case of comments or complaints? Can we be reimbursed?
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Dash International

Enhance health service accessibility in Haiti

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  • Haïti : 509-3333-3274
  • USA: 786-850-8287
  • sans frais : 1-833-576-2432
  • info@dashinternational.org
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